MOVING BEYOND CONFLICT
Communication for Effective Decision Making
2-days
3-hour workshop
Course Description
This comprehensive two-day course on conflict resolution and decision making provides participants with a deeper understanding of the causes of conflict and a process for resolution. The skills learned equip participants with strategies and practical tools to manage difficult conversations. This training brings together three of our workshops, Insight into Conflict, Listening to Understand, and Speaking Assertively, and introduces a model to guide difficult conversations. |
In this workshop, learners will:
Who will benefit from this workshop:
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